Customer Care | Customer Support | Nespresso USA

Contact Us. Contact Us to speak to one of our coffee specialists. On the phone Monday to Friday 8:30am-8:00pm EST / 5:30am-5:00pm PST OriginalLine 800-562-1465; VertuoLine 877-964-6299; By Fax 800-700-8075; By Mail Nespresso USA Inc. 111 W. 33rd St., 5th Floor New York, NY 10120

nespresso machine troubleshooting

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Once you've unplugged the machine, emptied the water reservoir and taken out the four oval screws at the bottom of the machine and removed the sides, you can make these repairs:

Restore operation of the lever If the lever that pierces the coffee packet is stuck, you can remove the entire leverCheck and replace electronic components If the machine won't turn on,

How to Repair a Nespresso | Hunker

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How to Fix a Nespresso Citiz Machine That Isn't Pumping Water

Turn on the machine and fill up the water holder with hot waterPress the Lungo button (one on the right) and when it starts whirring and making noise, lift the water container up then put back down into place Repeat step 2 immediately.Repeat until water starts coming out (could take 5/nespresso/promotion/caor call the Nespresso Club at 1-855-325-5781.

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